How to purchase:
1. All the shipment including samples require a formal purchase order from the buyer’s company with one advanced payment.
2. The purchase order language must be in English at least with English translation for international customers. The billing address and physical shipping address with contact information including e-mail address, product name and product#, qty on the purchase order are required. Sales attention name if any please notice Kaier nano.

Sales terms and conditions:
1. Kaier nano product specifications have been stated in the certificate of analysis including product chemical name, purity, Average Particle Size through Transmission Electronic Microscope picture, Specific Surface Area,  Crystalography through X-Ray Diffraction pattern etc. at our website (http://www.kaiernano.com). The other technique information are for the buyer's reference only unless specified on the purchase order or seller's quotation. The major specifications are stated on the product label. Some reasonable allowance on each specification is allowed.

2. The price in USD or EUR based on the currency exchange rate of the date quoted/confirmed is FOB (Hefei, China). And the payment needs to be wired to the seller in 1-5 days from the date of quotation with institutional purchase order (a contract). Or the buyer will pay in RMB (CHY)

3. For the payment: Advanced payment by wire transfer is required to the seller's bank account before shipping.

4. For international shipping, the freight as S&H (shipping & handling) fee from the seller can be prepaid by the buyer or freight collect at the factory site or one specific location in China to be collected by the forwarder contract with the buyer. The S&H fee including the fees for packaging, freight, insurance etc. occurred in the factory. If any other fees will be charged beyond the factory point to the seller for the shipping, the buyer has an obligation to reimburse those fees for the shipment or will directly pay the fees to the authorities.

5. Taxes: The sales tax imposed on the goods is included in the FOB price and is not waivable for non-profitable organization oversea. For custom tax imposed on the shipment, the buyer will directly pay to the authority.

6. Warranty and Return: The seller warrants that the products shall conform, in a reasonable manner, to the descriptions on the label or in the COA in general unless specified on the purchase order or contract. The buyer assumes all the risks and liability resulting from use of the products shipped hereunder, whether used singly or in combination with other products, are not known.  For return, the seller will compensate the buyer with replacement or full credit back in the cases below only valid within 30 days from the date of receiving: (1) the product specifications does apparently not meet the requirements on the purchase order. (2) the mis-shipped or broken or short-shipped goods.  Any complain for return is required to provide the seller the evidences such as test report or picture by the same method.  The return authorization code will be offered after the proof evidences by the seller in one month usually.

7. Cancellation: Reservation purchase order for out of stock ones or customization only can be cancelled in one month from the date of shipment due and the advanced payment will be credited back in one month.

8. Disputes: 
  8.1. In the course of the business between the seller and the buyer should be in compliance with the terms & conditions described above known to the buyer with the quotation. If the buyer's terms & conditions are different from that of seller's, both parties need to reach new agreement.
  8.2. In case of any disputes, both parties should first negotiate, and in case the negotiation is failed, should then refer to such China business law or the international trade laws as "The Convention of the International Sale of Goods" to reach an agreement.

9. Discount policy: The seller offers 5% discount on the order in cases of (1) new product evaluation, (2) sample evaluation, (3) academic user.  The test points need to be listed on the purchase order. The buyer’s obligations are to feedback in 3-6 months and share the test results to/with the seller.